Delivery
Delivery Information
At Andrew McCulloch Jewellers, we take great care to ensure your jewellery arrives safely and securely. Every order is carefully prepared, inspected and packaged before dispatch. Delivery times vary depending on whether your purchase is a ready-to-wear item or a bespoke commission.
Ready-to-Wear Jewellery
In-stock items are normally dispatched as soon as they have been prepared for shipment. If there is likely to be any delay, we will contact you to keep you informed.
Bespoke Jewellery
Every bespoke piece is individually designed and handcrafted to your requirements. Please allow up to 6 weeks for the manufacture of bespoke jewellery from the date your design is approved and your deposit has been received. If your commission is expected to take longer, we will keep you informed throughout the process.
Secure Delivery
All eligible UK orders are dispatched using Royal Mail Special Delivery . This fully tracked and insured service is designed to ensure your jewellery arrives safely and securely. A signature will normally be required upon delivery.
Tracking Your Order
Once your order has been dispatched, we will provide you with your Royal Mail tracking number by email or text message, allowing you to monitor the progress of your delivery until it arrives.
Delivery Address
Please ensure your delivery address is accurate when placing your order. We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete address details.
Collect In Store
You're welcome to collect your order from our showroom. We will notify you as soon as your jewellery is ready for collection.
Questions About Delivery?
If you have any questions about your order, delivery or collection, please contact Andrew McCulloch Jewellers. Our friendly team will be happy to assist you.
Visit us
McCulloch Jewellers, 7 The Square, Beeston, Nottingham NG9 2JG. Telephone 0115 925 7552.